Terms & Conditions

Legal Notice All notices from WattieWicks Candles to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to WattieWicks Candles shall be made either by regular mail, sent to the address we provide on our Web site, or first class mail to our address at: 5 Queens Court, Queens Road, Cranbrook TN184JE
Delivery shall be deemed to have been made by You to WattieWicks Candles five (5) days after the date sent.

Copyright Notice

All content appearing on this Web site is the property of:
WattieWicks Candles
Copyright © 2016 WattieWicks. All rights reserved. As a user, you are authorised only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2016 WattieWicks. All rights reserved.

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by WattieWicks Candles. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of WattieWicks Candles or any third party, except as expressly granted herein.

Terms of Use

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. WattieWicks Candles and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if WattieWicks Candles believes that customer conduct violates applicable law or is harmful to the interests of WattieWicks Candles and its subsidiaries.

Privacy Policy

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. WattieWicks Candles and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if WattieWicks Candles believes that customer conduct violates applicable law or is harmful to the interests of WattieWicks Candlesand its subsidiaries.

Further information on WattieWicks Candles Privacy and Cookie Policy is available here

Shipping and Delivery

At this time, WattieWicks ships merchandise to locations within the United Kingdom only.

Standard postage and packaging is defined as sent by Royal Mail 2nd Class. This usually takes between 3 – 5 days, after your order has been marked as completed, depending on time of year, and location. Cost of delivery is based on the weight of the order. For delivery of 1 candle, delivery is usually around £3.95. Delivery costs can be calculated on the checkout page, when a valid postcode is entered.
Occasionally delivery may take longer; for instance over peak periods, and the user will be notified by email in these instances.
There is also a local pick-up option, and the order can be collected  from Made by Kent, Staplehurst. Customers will notified by email when the item is ready for collection. This service is free.

Backorders

Some items may be available as a backorder. This means that the actual item is not in stock, but is expected in within 2 weeks. Please allow 2 weeks for your order to be dispatched, although it’s rare that it’s that long. You will be sent an email when your item has been dispatched.

Warranties

The information and content on this server is provided “as is” with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by WattieWicks Candles.
The references and descriptions of products or services within the Web site materials are provided “as is” without any warranty of any kind, either express or implied. WattieWicks is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

WattieWicks Candles accepts no responsibility for the mis-use of its products. Clear warning and instructions are given with each product, and should be adhered to.

Return & Refund Policy

I accept returns of any defective item, at my cost. Returns must be made by notifying WattieWicks Candles of the return, and the reason via email or the website. Refunds will be made to the account used to pay, and may take up to 7 working days to complete. All products must be returned to WattieWicks Candles at 5 Queens Court, Queens Road, Cranbrook TN184JE, unused and in original packaging, and I will pay postage.

Payment

You may purchase merchandise from this Web site by using any one of the payment options listed on the checkout page. WattieWicks Candles reserves the right to change its payment procedures at any time without prior notice to you.

Miscellaneous

Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. WattieWicks Candles and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and WattieWicks Candles with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and WattieWicks Candles with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by WattieWicks Candles. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.